IT EXPERT TRAINER EN MIGUEL HIDALGO

POSITION SUMMARY: Global LT is looking for dynamic and experienced IT trainers or users to provide Multi-Factor Authentication (MFA) integration training and support to our client’s international workforce. RESPONSIBILITIES: · Provide on-site training and live support to assist with the integration of Multi-Factor Authentication (MFA) integration · Train a professional workforce on the steps of MFA on their phones, lap-tops and personal devices · Maintain an onsite presence through the integration process for a designated period of time KNOWLEDGE, SKILLS AND ABILITIES: · Solid understanding of MFA integration and support services · Working knowledge with Apple and Android phones as well as other devices including tablets and computers · Fluency in Spanish and strong English skills · High level of common-sense: Able to connect with others, identify and respond to behavioral trends and adapt quickly to circumstances · Strong interpersonal skills and experience dealing with people of many cultures, showing an appropriate level of respect and cultural sensitivity · Patient, flexible and supportive demeanor EDUCATION AND/OR EXPERIENCE: · Bachelor's degree or equivalent preferred · Experience with MFA integration in a business setting · Experience providing technical training to adult learners preferred